It is an open secret for Delhites that when the railway reservations are closed at the counters, people book it through travel agents by shelling more than double the amount of "Tatkal tickets".
The open Fraud
1) Tatkal reservations begin at 8.00AM every morning.
2) Since the demand is too high,considering our huge population, the tickets get exhausted in almost half an hour.
3) The first 30 minutes from 8.00 AM to 8.30 AM are the most crucial for the common man to secure a tatkal railway reservation.
4) However, out of the first 30 minutes, IRCTC website is down for the first crucial 25 minutes everyday . The website goes down partially or fully on daily basis during this time. IRCTC ensures that no reservations are possible during this time.
5) You may open the website and try booking a tatkal ticket yourself. IRCTC will not allow you to book any ticket during this time and suddenly the website starts working after this time.
6) The remaining 2-3% of the tickets are then open for public booking for the last 5 minutes.If you are lucky enough, you may get a tatkal ticket.
-Bhaskar Tripathi
"It is our wits that make us men"
Very well said. Hope the guilty get punished.
Status as on 20 Mar 2011Registration Number : MORLY/E/2011/01129
Name Of Complainant : Bhaskar Tripathi
Date of Receipt : 26 Feb 2011
Received by : Ministry of Railways, ( Railway Board)
Forwarded to : Indian Railway Catering and Tourisium Corporation
Officer name : Managing Director
Officer Designation : Managing Director
Contact Address : Indian Railway Catering and Tourisum
Corporation, Parliament Street,
New Delhi.110001
Current Status : UNDER PROCESS
Date of Action : 07 Mar 2011
It has been one month the complaint is still under process. There is no sign of hope or proper enquiry or the guilty getting punished.
Complaint can be view at "View Status" section on the following url:
http://pgportal.gov.in/Grievance.aspx
Registration Number is : MORLY/E/2011/01129
Password : do not put anything. It is blank.
Well Bhaskar, you are right. No need to fight a lost battle when you know that you are not going to win. Curruption runs in the blood of our system. Guilty will get a Rs500 or Rs 1000 fine and all will go as it is already going on.
Media also seems to be circulating only paid news which fetches them high TRP.
-Hari Chandra
Bhaskar,
Forward this complaint to NDTV,AAjTak,News 24X7. You might find some support for this small movement.
Thanks for the information. I would like to highlight it to various media.
The status as of now is the following, STILL NO ACTION :
Status as on 07 Apr 2011
Registration Number : MORLY/E/2011/01129
Name Of Complainant : Bhaskar Tripathi
Date of Receipt : 26 Feb 2011
Received by : Ministry of Railways, ( Railway Board)
Forwarded to : Indian Railway Catering and Tourisium Corporation
Officer name : Managing Director
Officer Designation : Managing Director
Contact Address : Indian Railway Catering and Tourisum
Corporation, Parliament Street,
New Delhi.110001
Current Status : UNDER PROCESS
Date of Action : 07 Mar 2011
Mamta Banarjee and Railways are minting Tax payers' money. While General public is acting like a dummy terminal.
Great Bhaskar, i hope some news channel can catch it too...
Ashu
Yeah..Hope so Ashu.
These days nothing happens without media intervention....which needs lot of jugaads. Even to expose the truth you need to have great contacts.
Hope some news channel/reporters catch it sooner than later.
Bhaskar,
You are another form of Anna Hazare. :)
Rashmi
truly right
I have atleast 70 such complaints to various departmens and companies. Hindustan mein sab chor hain..... Aur duk is baat ka hai ki kis maine App bhi hain aur hum bhi...
nas nas mein beimni aur chori ghus chuki hai... we need a break...
Atul Tyagi
BBB Technology
Still under process....Do not know if there is a process at all !!!!!!!!!!!!!!
Status as on 25 May 2011
Registration Number : MORLY/E/2011/01129
Name Of Complainant : Bhaskar Tripathi
Date of Receipt : 26 Feb 2011
Received by : Ministry of Railways, ( Railway Board)
Forwarded to : Indian Railway Catering and Tourisium Corporation
Officer name : Managing Director
Officer Designation : Managing Director
Contact Address : Indian Railway Catering and Tourisum
Corporation, Parliament Street,
New Delhi.110001
Current Status : UNDER PROCESS
Date of Action : 07 Mar 2011
We definitely need a break Atul.But who will give us that? We need to fight out for it in our own ways..
I plan to file an RTI about the transparency in railway tickets and flash it in the media.
Hello Bhaskar,
Yes you are right that service is unavailable initially and when all tickets (tatkal one) got sold then it becomes available. Its not a fraud but a performance/scalability issue of the application. Since no.of request is more during peak time (8 to 8:30) so its unable to service all of the request. I am victim of same :) But I have successfully booked tickets as well (tatkal one).
So in my opinion, its not a fraud but a performance issue.
Bhupender Giri
Bhupi,
Nice to hear from you after a long time bro.I agree that IRCTC is the commercially highest used website in India with around 53,000 hits at peak time. But my point is that with the relevant infra structure and cloud computing suport from MTNL setup, performance should not be an issue.
The issue is beyond technical aspects. As we both are techies we understand that relevant cloud support should be enough to handle the application performance.
The point is , does the govt not know about the quota tickets. On sarojini Nagar railway counter the ticket booker directly tells you that out of 14 tatkal tickets in Vaishali exp (train no:2553), only 1 is available for public and rest for the travel agent quota from the backend.
How can we justify this under the caption of "performance and scalability".This is just another form of curruption.
why do not u fill rti on the same complaint
dear bhaskar,
it will be always in process. I tried the same approx 1 year back...the same is still in process...